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22

ANNUAL

REPORT

2014

MCHS COMMUNITY HEALTH

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The MCHS Community Health program started

in 2013 to improve our community’s health

and provide access to healthcare. Led by

Community Health nurse navigators, the

programs provide advocacy, education,

and support to help individuals

make informed decisions and gain

self-management skills in the

community setting. With a focus

on health and wellness, the

nurse navigators are focused

on helping our community

know healthcare options

so that they can avoid

unnecessary hospital stays.

Navigation

Services

The MCHS Community

Health Navigators have helped

close to 4,000 patients in

the past year navigate safely

through Medical Center

Health System. They have

worked with adults 18 and

older and have helped prevent

unnecessary readmissions into

the hospital. Services include

patient education, connecting

with community resources, and

assistance with establishing a

medical home.

Emergency Department

Navigation Services

In 2014, the Community Health program

expanded navigation services into the

Emergency Department in order to provide

patients with education and an alternative

to the ED. The ED Nurse Navigator provides

patients with education on how to

access care at the right time,

right place, and for the right

cost based on their medical

need. Over 250 patients have

been reached with this new

service expansion.

Oncology

Navigators

A cancer diagnosis can be

overwhelming to most

patients. That is why

MCHS has two oncology

nurse navigators to

help patients through

this time of uncertainty.

These navigators provide resources to patients

and follow their progress after they are

discharged from the hospital. To help patients

Community Health

A Member of Medical Center Health System